Privacy Policy

Gable is transaction-management software for real estate agents and their clients, operated from Ontario, Canada. This policy covers the Gable website at getgable.ca and the Gable mobile apps for iOS and Android.

Account information — your name, email address, phone number, brokerage, and anything you choose to add to your profile such as a photo or bio.

Transaction information — the listings, buyers, offers, conditions, documents, showings and notes you enter or upload, and property data retrieved from the MLS® on your behalf.

Device information — if you turn on push notifications, we store the notification token for that device so we can send them. Nothing else about the device is collected.

We do not sell personal information, and we do not use it for advertising.

If you turn on the app lock, Face ID or your fingerprint is checked by your phone's operating system. Gable is told only whether the check passed. We never receive, transmit or store your biometric data.

Only the service providers needed to run the product: Supabase (database and authentication), Vercel (hosting), Amazon Web Services (email delivery), Repliers (MLS® data), and Google Firebase (push notification delivery). Each processes data on our instructions. If you connect Google Calendar or Meta, data is shared with those services only as you direct.

Our public marketing pages — the home page and the pages linked from it — may load advertising measurement tags from Meta and LinkedIn, so we can tell which of our ads brought someone here and how much a signup costs. These set cookies and report a page view, and a conversion if you join the waitlist. If you join, we also store the campaign details from the link you arrived on alongside your email address.

These tags run only on our marketing pages. They are not present when you are signed in to Gable, and they are not present on the report pages an agent shares with their client — if you are a seller reading a report about your own property, no advertising tag loads on that page.

You can block these with your browser’s tracking protection or an ad blocker. Doing so has no effect on anything else working.

You can delete your account at any time from Settings → Delete your account, inside the app. No email or phone call is required.

Your sign-in, profile, contact details, notification tokens and connected-service credentials are permanently deleted immediately.

One exception, stated plainly: if your account holds real estate transaction records, those records are retained by the brokerage rather than deleted, because Ontario real estate regulation requires the brokerage to keep them. They are unlinked from you and your login is permanently disabled. Before you confirm deletion, the app tells you exactly which records this applies to. If your account holds no such records, everything is deleted outright.

Account and personal information is kept until you delete your account. Transaction records are kept for the period required of a brokerage under Ontario law. Server logs are kept for a short period for security and troubleshooting.

You can access and correct your information in Settings, turn push notifications off in Settings or in your phone's system settings, and delete your account as described above. You may also ask us for a copy of your information.

Questions about this policy or your information: hello@getgable.ca.